FAQs - Registration & Volunteering
We're so glad you stopped by to learn more about our team!
Read below for answers to frequently asked questions.
HOW MUCH DOES SWIM TEAM COST?
Registration for Dolphins is $TBD for 2023/swimmer and includes professional coaching at practices, a;; meet entries, insurance coverage, swim meet awards & a custom-designed, limited-edition QVST Dolphin team shirt AND all of our NEW Summer-Fun events!
WHAT FORM OF PAYMENT IS ACCEPTED?
Registration forms and payments will only be processed online. We will not offer paper registration forms or accept checks/cash as payment.
We use "Stripe" or "WePay" to process credit/debit cards; you will receive a receipt via email after your transaction for you records.
STARTING REGISTRATION, you will see a message saying "Returning member? Log in to retrieve information from your previous registration."
WHAT SHOULD I DO?
If you are a previous member of our team, your email address may be in our system already. You can find out by clicking "Login" and entering your email address. The system will not have a password on file for you, so you can click the "Forgot your password link" to receive a link via email to reset your password.
It's also possible that your email address is not yet in our system. You'll know this because when you go through the "Forgot password" process, it will return a message saying "No user was found with that email address."
In that case, you should go back to the registration page and complete the form. After you've submitted it, you will receive an email with instructions for creating an online account. Creating an account allows you to view your swimmers' times and other information.
HOW DO I SIGN UP FOR A VOLUNTEER ROLE?
Each family is required to sign up for at least one role during the registration process. Each role is worth 1-6 points in our system, and each family must sign up for at least one point as part of registration. Most families choose to elect more than just one volunteer from each family and you will need to sign-up EACH adult family member that will be participating in earning your family's 6 volunteer events points for the season during this enrollment process.
There are also MANY ways in which a family can volunteer outside of the traditional roles available in the registration process. That is especially true since we added new 'Summer Fun' events in 2022 that will continue long into future seasons!
Please check the 'Team Schedule' and sign-up for the Date and Event that you wish to be a art of today! It is updated weekly so, check-in often for additional opportunities! Remember to sign-up for your volunteer 'shifts' by the beginning of Meet 2!
For any further registration questions, please visit our Contact Us Page and reach out to our Membership Coordinator with all of your registration needs and questions.