FAQs - Registration & Volunteering
We're so glad you stopped by to learn more about our team! Read below for answers to frequently asked questions.
HOW MUCH DOES SWIM TEAM COST?
Registration for QVST is $TBD 2024/swimmer and includes professional coaching at practices, all meet fee entries, insurance coverage, pool usage fees, swim meet awards, a QVST Dolphin team shirt PLUS a season pass to ALL of our fantastic Dolphin "Summer-Fun" events. For families enrolling more than one child to swim, we also offer a graduated pricing schedule to families with multiple swimmers.
BRAND NEW! Would you like to register your swimmer for FREE in 2023??!!
$250 in Sponsorships = Free Registration for ONE swimmer
Sponsorships help keep our team running. We have chosen this year to focus on sponsorships instead of a team fundraiser BUT we need your help to recruit new sponsors to make this possible. We have a new structure this year, for every $250 in sponsorships you recruit, you get a free swimmer registration. Have three kids and want free registration for all of them, that’s $750 in sponsorships. That can be three different $250 sponsors or one $750 sponsor. It is up to you!
The 2023 Sponsorship form can be downloaded here.
Sponsors can also register online here.
WHAT FORM OF PAYMENT IS ACCEPTED?
Registration forms and payments will only be processed online. We will not offer paper registration forms or accept checks/cash as payment.
We use "Stripe" to process credit/debit cards; you will receive a receipt via email after your transaction for you records.
IN STARTING REGISTRATION, I SEE A MESSAGE SAYING "RETURNING MEMBER? LOG IN TO RETRIEVE INFORMATION FROM YOUR PREVIOUS REGISTRATION." WHAT SHOULD I DO?
If you are a previous member of our team, your email address may be in our system already. You can find out by clicking "Login" and entering your email address. The system will not have a password on file for you, so you can click the "Forgot your password link" to receive a link via email to reset your password.
It's also possible that your email address is not yet in our system. You'll know this because when you go through the "Forgot password" process, it will return a message saying "No user was found with that email address."
In that case, please return to the registration page and complete the form. After you've submitted it, you will receive an email with instructions for creating an online account. Creating an account allows you to view your swimmers' times and other information.
HOW DO I SIGN UP FOR A VOLUNTEER ROLE?
Each family is required to sign up for at least one role during the registration process. Each role is worth a number of "Volunteer Points" in our system. Each swim family must sign up for at least one point as part of the registration process. Most families choose to elect more than just one volunteer from each family in order to earn all of their volunteer points for the season. You MUST sign-up EACH adult family member that will be participating as a volunteer in earning your family's "Volunteer Points" for the season during this enrollment process.
There are also MANY ways in which a family can volunteer outside of the traditional roles available in the registration process. That is especially true since creating the QVST Standing Committee and all of our new 'Summer Fun' events in 2022. Check-out what positions are currently available on the 'Contact Us' page above & email to inquire about an open position.
VOLUNTEER SIGN-UP & SHOW-UP POLICY:
As per our parents' requests during the 2022 season, there will be a volunteer 'Opt-Out Fee'. This is to ensure all members of our Dolphin swim family are happy and working together toward the enjoyment and success of each season. If you choose to opt out or fail to earn your 'Volunteer Points' with QVST this season, you will be charged the $TBA 'Opt-Out Fee' following the Meet of Champions (this gives everyone plenty of time to fulfill those points before the All-Stars event). Failure to pay this fee will prohibit you from completing the rest of the swim season and will also prohibit you from registering for the follow year's swim season until your payment is remitted in full.
Please remember that without YOU, our parent volunteers, we cannot hold a swim meet or any of our special events for our Dolphin swimmers.
Please check the 'Team Schedule' and sign-up for the dates and events that you will be attending. It is updated weekly so please check-in often for additional opportunities. Remember to sign-up for your volunteer 'shifts' NO LATER than 12NOON each Friday before a Meet.
For any further registration questions, please visit our "Contact Us' Page and reach out at any time.
